Archive for April, 2010

Tiger Lessons May Help Your Business

Anyone who has turned on their TV or radio in the last week has undoubtedly heard some portion of the presstiger-woods conference with Tiger Woods, held in Augusta, GA.. One reporter asked Tiger why he hadn’t addressed his situation sooner, knowing he was cascading into a downward spiral? Tiger’s response was simply, he wasn’t able to face reality and take action until he had reached absolute rock bottom. Most likely, Tiger will recover and go on to win tournaments and generate millions in endorsements. What about your business??

Whether you’re a golf fan or not, there are valuable lessons to be learned.  Ask these 8 basic questions regularly about your business and avoid having to hit rock bottom before taking action.

untitled1. Ask “How are we doing?  Do this often. Always know where you are with regard to achieving your plan. Waiting until a deadline to evaluate can lead to disappointing results.
2. Ask “What’s working”? Something is always working. Figure out what it is, why, keep doing it and celebrate.

3. Ask “What’s not working?” Some things might not be working, but view these as opportunities to adjust.

4. Ask “What are the consequences of not taking immediate action to change the things that are not working? Continuing to allow ineffective practices can catapult your business to rock bottom, faster than you can imagine. 

5. Ask “What 1 thing, if it were in place today, would have the biggest impact on moving the business forward”? Take the time to zero in on the most effective and value added activity. Get it done and move onto the next one. Often, we focus on activity level instead of activity effectiveness. Avoid getting lost in the minutia, at the end of the day you may have been busy but what did you actually accomplish?

6. Ask “What is the greatest obstacle”? Let’s face it, there are going to be obstacles. Identify them, face them head on and avoid letting them bog you down. Don’t forget to look in the mirror-80% of obstacles are internal only 20% come from external factors.

7. Ask “What are the possible solutions”? There are always options, so take the time to evaluate which is most appropriate, apply it.

8. Ask “What measure can be applied to determine progress”? Identify one or two numbers which will givetiger-woods-out-of-bunker you a clear indication of how your business is progressing. Detailed reports are important, but can take time to review. Find those particular numbers and keep track of them regularly-making sure all of your team is tracking them as well. Examples: monthly revenue, annual profit margin, weekly operating costs, quarterly number of clients, weekly client conversion rate, daily cold calls, average transaction dollars-whether dollars $, percentages %, or numbers #- pick something and track it. 

Once these questions have been answered, adjust your plan and put it into action!

How often do you stop and reassess? What would your answers to these questions be? Would love to hear from you!

Posted in Basics, Habits, Peak Performance, Success | No Comments »

The Devil in the Details

Who would imagine 2 little letters could make such a difference?
devil in the details 2A few weeks ago I received 2 emails. One was offering new business owners the opportunity to gain visibility in a new online and print business magazine. The other was inviting me to the launch party for a new magazine with the same name. I opened the first email, clicked the link and checked out the advertising, featured business owners and comtemplated whether or not it would reach my target market. Next, I reviewed the launch party invitation, thinking what fun it would be have a new group to network with. Looked interesting, so I forwarded to my friend, asking her if she might want to go to the party and to check out the magazine at

Within 5 minutes an email popped up with the subject “Are You Kidding???!!!”    misinterpretation2

Not the usual subject line, I opened it immediately, curious what I must be kidding about. The site I had directed her to was “completely inappropriate and perhaps there was a side of me she didn’t know about-had I actually looked at the site??” Indeed I had and proceeded to reopen the link I sent her…now this was not at all what had popped up the first time!! What happened to the professional headshots and enthusiastic offers of products and services from optimistic entrepreneurs? I closed it and tried again…same thing. I went back to the email with the invitation and clicked on the site…same thing. Had I been hallucinating??
I deleted everything, completely baffled.

A few days ago another email came from “the magazine”. Curious, I opened it and clicked on the link to the site and waited with anticipation as the smiling faces of up and coming entrepreneurs appeared on the screen. Phew! Very carefully, I studied the link…
Two little letters made all the difference!



We all process massive amounts of information on a daily basis. Often answering emails or texting, talking on the phone, listening to music and eating at the same time. It is VERY easy to miss the details. Seemingly minor details can lead to major miscommunications.



Adopt these simple habits to insure “the devil in the details” doesn’t get the best of you:
-Contrary to popular opinion, multi-tasking is not efficient. Focus on the task at hand until it is complete can result in up to 80% time savings.skills_lge
-Finish one task before moving to the next, stopping and starting is inefficient. According to a USAA study, the mind can only focus on one thing at a a time.
-Always check your work (sound familiar?).
-Use spellcheck.
-Let a document, letter, critical email, etc. sit for a few hours and come back to it with fresh eyes-amazing what you might catch.
-Take a break-get up and move around-long bouts in front of the computer or a project are not productive. Your mind and body need to be renergized about every 90 minutes (every 20-30 according to Jim Loehr and Tony Schwartz in their book “The Power of Full Engagement”).
-Drink water-your  mind needs hydration to function at it’s best.

“Small differences in your performance can lead to large differences in your results”-Brian Tracy, coach, author, speaker

How has “the devil in the details” impacted you!!! Please share your stories and the small differences you applied to make sure it wouldn’t happen again.

Posted in Basics, Discipline, Habits, Peak Performance, Productivity, Success | No Comments »